In today’s interconnected world, most organizations rely on information technology (IT). Their dependence ranges from simple accounting and office systems to advertising on the Web, ordering supplies and services online, managing schedules, payrolls and inventories, monitoring automated processes, communicating with peers, customers and stakeholders, delivering online services, and conducting virtual Internet-based operations. Whatever their needs, business owners and managers must invest considerable time and money to maintain the IT environment required to support their businesses. Given the strategic importance of IT, the Canadian Institute of Chartered Accountants (CICA) has issued a White Paper on
IT Strategic Planning for SMEs. The Paper aims to raise awareness of the need for an IT strategic plan for small and medium-sized business owners and management. It may also be of interest to business management in larger organizations.
