Friday, January 29, 2010

IBM study - The New Voice of the CIO

IBM has published a study called The New Voice of the CIO. This study explores how chief information officers (CIOs) are successfully growing profits for their businesses and issues they need to address during challenging times. Face-to-face conversations were held with more than 2,400 CIOs from over 75 countries and 15 industries.Key findings include the following:
  • CIOs are increasingly recognized as members of the senior executive team actively engaged in setting strategy, enabling flexibility and change, and solving business problems, not just IT problems.
  • CIOs spend 55% of their time on activities that spur innovation. These activities include generating buy-in for innovative plans, implementing new technologies and managing non technology business issues. The remaining 45% is spent on essential, more traditional CIO tasks related to managing the ongoing technology environment. This includes reducing IT costs, mitigating enterprise risks and leveraging automation to reduce costs elsewhere in the business.
  • CIOs universally acknowledge that some of their most important objectives too often seem to clash: supporting the introduction of new services while avoiding the disruption of existing services; reducing costs while improving services; and balancing the need to influence business strategy with the need to provide top-notch IT support.