Transparency and Reporting

According to Wikipedia, the three most important facets of transparency are openness, communication and accountability. Can transparency, therefore, necessarily be implied where all positive and negative customer sentiments are reported in the public domain, for all to see? One can determine a logical framework for transparency by simply reversing the order of the elements. Accountability should form the basis for transparency, on which communication and openness should be founded (see Figure 1). Read the article "Transparency and Reporting" in Accountancy SA Magazine online.